I use to be a trainer for an IT program, not just any, but a really boring one. The sort of thing that people hated to use. On top of it being boring, people were forced to attend training, which…
Tag: Communication
Change, Steps to take when a person doesn’t want to change
People don't want to change. We get wedded to doing things in a certain way and we want to keep doing it that way. And more times than not, the reason people resist, is because they haven't been asked about…
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Change, tips for resolving resistance and conflict
I am going to assume you have been following my blogs on change to date, which means you know the answer to the 4matt of change, you know your outcome, you know the rub points, you have been able to…
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Change; what’s the rub?
If you cannot answer the question, "whats the rub", then you don't know your customer, your staff, or how the change is going to impact your business. One of the most key things to your success is understanding exactly how your change…