People don’t want to change.
We get wedded to doing things in a certain way and we want to keep doing it that way. And more times than not, the reason people resist, is because they haven’t been asked about the change and they don’t feel heard when asked.
So if you are working with someone that does not want to change , there are a few things you can try. Before you consider parting ways, which might be the right thing to do in the end.
Step 1: Ask
What is the issue
What do they want
Step 2: Listen
What do they say
Does it still enable the outcome of the change or block it
Step 3: Validate What you heard
Repeat what you heard
Make sure they agree you have understood them
Step 4: Provide Options
Offer the person access to:
- A new teams
- A new roles
- Training
- Personal Leave
- A mentor
Step 5: Ask if they want to leave
And let them if they want to.
If you have done everything in your power to help someone get on board and they decide that is not for them, the damage a person like that can do to change in an organisation is far greater then the cost of a redundancy.
Rock and Roll
Rob
P.S. What’s the one thing you don’t do, that would cause the most positive change in your life?
